![google authenticator app backup codes google authenticator app backup codes](https://www.lifewire.com/thmb/pHgodYDtkiUAIeIw3aVzpfPWL-A=/1208x805/filters:no_upscale():max_bytes(150000):strip_icc()/002-how-to-use-google-backup-codes-4172457-25ee564a16ab4955ac8c1474ea82fc7c.jpg)
With 2fa turned off, we could login to her google account on the new phone and have the fi support team activate her line there. Once we went through that workflow, we were in her account settings, and were able to turn off 2fa. However, it finally worked when we tried the "forgot email?" link on - they asked for her recovery email address, the name she used on her google account, and her google account password (all things which we thankfully had access to). She got a verification code at her hotmail email address but it still didn't allow her to login to her google account, it just sent her yet another one of those "we’ll send a link to sign in to your account in 48 hours" emails. However, nothing worked when we went through the account recovery process at. She still had her gmail password and access to a hotmail email address which she'd set as her recovery email address for her gmail. In our endless searching of ways to get out of this, it sounds like some people inadvertently lost their google account when they switched their phone numbers, but it's particularly dangerous for google fi users since your phone number is completely dependent on access to your google account. Google AccountIf you use two-step verification to protect your Google Account, you can access your backup codes anytime from this page. Especially given google seems to have force-converted her to using 2-step verification back in 2021, but didn't force her to generate backup codes when they did that. Yes, in retrospect, she should have generated backup codes for 2fa and had a physical security key and so on, but we (and I'm sure many others) were unaware of all that. Make sure to save these codes in a secure location. Etsy will provide you with backup codes that you can use if you ever lose access to your device or Google Authenticator app. Losing her phone almost resulted in her losing her google account and her phone number, each of which she's had for 15+ years. Click Verify code to confirm that the code you entered is correct. My wife's phone was stolen and therefore she couldn't receive two-factor authentication codes for signing into her google account, and therefore she couldn't switch to a new phone. NordPass offers three options for MFA: authenticator applications, security keys, and backup codes, which we recommend using when you can’t access an authenticator app or have lost your security key.Nord Account supports major authenticator apps, such as Google Authenticator, Microsoft Authenticator, Authy, and many others. We narrowly averted a disaster others have posted about here, so we wanted to post our story in case it helps others.